Shipping
We are committed to delivering your jewelry quickly and safely. Please review our shipping details below:
Processing Time
- Orders are processed within 1-4 business days (excluding weekends and holidays).
- Custom or pre-order items may require additional processing time.
Shipping Methods & Delivery Time
We offer the following shipping options:
- Standard Shipping: Estimated delivery in 8-15 business days.
- Express Shipping: Estimated delivery in 4-7 business days.
Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Costs
- Free shipping on orders over $100 (if applicable).
- Shipping fees vary depending on the destination and chosen shipping method.
Customs & Duties
For international orders, customs fees or import taxes may apply. These charges are determined by your country and are the buyer’s responsibility.
Lost or Delayed Shipments
If your order is delayed or missing, please contact our support team at support@kliphs.com, and we will assist you in tracking your package.
Tracking
We make it easy for you to track your order at any time.
How to Track Your Order
- After your order is shipped, you will receive an email with a tracking number and a tracking link.
- Click on the link in the email to check the status of your package.
- Alternatively, you can enter your tracking number on our Tracking Page to get real-time updates.
Tracking Status & Updates
- Processing: Your order is being prepared for shipment.
- Shipped: Your package has left our facility and is in transit.
- Out for Delivery: Your package is about to be delivered.
- Delivered: Your package has arrived at the provided address.
Issues with Tracking?
- If your tracking number is not updating, please allow 24-48 hours for the carrier to update their system.
- If your package appears lost or delayed beyond the estimated delivery time, please reach out to us at suport@kliphs, and we will assist you.
